FAQs

Frequently Asked Questions (FAQs)

1. How do I search for available rental homes?

You can search available rentals directly on our website by entering a zip code or city/state in the search bar. Listings are updated regularly as homes become available.

2. How can I schedule a tour of a property?

Once you find a property you're interested in, you can request a tour through the listing page or by contacting our office. Tour availability may vary based on property status and availability.

3. How do I apply for a rental home?

All applications are submitted online through our website. Each adult (18 years or older) intending to live in the home must complete a separate application.

4. Is there an application fee?

Yes, an application fee may apply. The fee helps cover processing costs and is non-refundable, even if the application is not approved.

5. What qualifications are required to rent a home?

Approval is based on several factors, which may include income verification, rental history, credit background, and employment status. Meeting basic criteria does not guarantee approval.

6. How long does the application process take?

Application processing times may vary. In most cases, decisions are made within a few business days once all required documentation is received.

7. Are pets allowed in your rental properties?

Pet policies vary by property. Some homes may allow pets with additional requirements, while others may not. Please review each listing carefully or contact us for details.

8. What lease terms are offered?

Lease terms may vary depending on the property. Most homes are offered with a standard lease term, but availability can change based on owner preference and market conditions.

9. When is rent due each month?

Rent is typically due on the date specified in your lease agreement. Details regarding payment methods and due dates will be outlined clearly before move-in.

10. How can residents pay rent?

Residents can conveniently pay rent online through the Resident Portal. Additional payment options may be available depending on the property.

11. How do I submit a maintenance request?

Maintenance requests can be submitted through the Resident Portal. For emergencies, residents should follow the emergency instructions provided in their lease documents.

12. What is considered a maintenance emergency?

Maintenance emergencies generally include issues that pose a safety risk or could cause significant property damage, such as major water leaks or loss of essential utilities.

13. Do you manage move-in and move-out inspections?

Yes. Move-in and move-out inspections are conducted to document the condition of the home. Residents are encouraged to review inspection reports carefully.

14. What happens at the end of my lease?

Prior to lease expiration, residents will receive information regarding renewal options or move-out procedures. Terms and availability are subject to change.

15. How can I contact REI Core Property Management LLC?

You can reach us by phone at (901) 519-1807, by email, or through the contact form on our website during normal business hours.